DUTIES
Reporting to the Site Manager, the Hospitality Manager is an integral part of the care home leadership team who helps in achieving the overarching goals of the Director of Hospitality and the organizations strategic goals. All staff in the food service, housekeeping, and laundry report directly to the hospitality manager.

Accountabilities

• Leadership and direction for Hospitality Services staff including motivating hospitality staff to achieve departmental objectives, goals, and customer needs
• Responsible for assigned projects as directed
• Responsible for ensuring daily, weekly, and monthly audits and documentation are completed and maintained in an accurate and timely manner in accordance with provincial, health authority, and organizational guidelines
• Develops, implements, and maintains all hospitality training, roll outs and projects
• Prepares, completes, and authorizes all documentation related to LR/ER employee matters
• Conducts annual Performance Review and Development plans of hospitality staff
• Organizes and attends regular staff meetings with Hospitality Services staff
• Prepares annual budget for Hospitality Services considering supply costs and Human Resources requirements
• Monitors monthly variance report with any significant changes reported to the Site Manager
• Other related duties as assigned

QUALIFICATIONS

• BC EMPLOYEE: Current membership with Canadian Society of Nutrition Management and/or Registered Dietitian
• Five (5) years in a senior food service and housekeeping service role requiring supervision of staff and operational management
• Intermediate level user of MS Office including email and internet
• Experience in health care housekeeping/laundry services including infection control
• Post-Secondary education in hospitality management
• BC EMPLOYEE: Food Safe 1 (post July 29, 2013) and Food Safe 2 or equivalent
• Current WHMIS certification