Schlegel Villages currently has an exciting opportunity for a Director of Hospitality at our Village of Arbour Trails. This is a key village leadership position responsible for delivering exceptional hospitality services to our residents.

At Schlegel Villages we are redefining elder care through innovation, village design and culture change, but we know the key to our village success and our residents’ satisfaction is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life enriching experience. We are family owned and operated and we take our mission seriously: “to provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident”.

Our new Director of Hospitality will:

• Provide leadership to the food services team in the planning, preparation and serving of meals to our residents
• Maintain the highest standards of cleanliness across all kitchens and serveries to meet and exceed all standards set by Public Health and the Retirement Home Regulatory Authority.
• Assess the dietary and nutritional requirements of our residents to support our resident-centered approach to care and deliver an enhanced dining experience
• Manage catered functions at the village and monitors and orders all supplies to support village food services needs
• Prepare and maintain team member and department schedules as well as undertaking payroll tasks

The Director of Hospitality is a serving leader to team members and ensures all team members live the values of Schlegel Villages.  The Director of Hospitality will demonstrate exemplary customer service, provide resident-centered services, and advocate to maximize resident empowerment in decision-making and choice.

Our new Director of Hospitality will meet the following criteria:

• Hold a Certificate or Diploma from a recognized institution in a related field or equivalent combination of education and experience
• Have advance Food Handlers Certificate and Smart Serve certifications
• Experience in working in a customer service driven environment and leading a large hospitality and catering team
• Demonstrate a creative flair for menu planning, preparation and food presentation
• Basic computer skills and comfortable using Microsoft Office Packages

Knowledge or experience in the following areas would be an asset:

• Red Seal Certified Chef would be considered an asset
• Active membership in the Canadian Society of Nutrition Management (C.S.N.M.) would be considered an asset
• An understanding of the nutritional needs of seniors

About Schlegel Villages:

Our team members are passionate about providing the highest quality of services to our residents. They not only have the right skills and knowledge, but more importantly, share the organizational values. They have the right attitude; and view their role as not just a job but a calling. In all of our departments, we recruit only the best.

Schlegel Villages provides ongoing training and education programs to make sure our team members’ skills and knowledge are cutting edge. At our Villages, we realize that the highest quality of service does not just happen – it is the result of a good deal of focused effort.

We want to hire the best people, provide the best training and education, and support them with the best leadership. Our commitment to these objectives creates a culture and environment of positive engagement on our journey to change the culture of aging.

Filling this role successfully will be measured by finding the right individual that shares similar values as Schlegel Villages.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader

If you are interested and meet the above qualifications, please apply online at www.schlegelvillages.com/careers and complete a candidate profile and upload a current resume.

We thank all interested candidates. However, only those selected for an interview will be contacted.

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

If you are interested and meet the above qualifications, please complete a candidate profile and upload a current resume.

We thank all interested candidates. However, only those selected for an interview will be contacted.