Grove Park Home in Barrie is an established and progressive charitable organization providing seniors housing for 143 long-term care Residents, 14 retirement Residents and an adult day program.


The organization is seeking an experienced Food Service Supervisor. Reporting to the Manager of Food & Nutrition Services, this position will act in support for the overall management and planning of the administrative and clinical activities related to the provision of food services for the Residents, employees and external clients Grove Park Home.
This ideal candidate should process demonstrated management experience preferably in the long term care/ healthcare and /or not for profit sector with a thorough understanding of applicable Acts and Regulations that are related to this sector.

Responsibilities Include:

• To supervise the preparation and service of all meals and snacks following specified menus and standardized recipes;
• Delivers strong operational performance by executing policies and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive resident satisfaction;
• Ensure snack and meal preparation meets standards;
• Participate in multi-disciplinary meetings and in the nutritional care of Residents;
• Establishes and maintains effective working relationships with other departments to provide a unified food service experience for Residents, visitors and employees;
• Ensures compliance to food safety, sanitation, and overall workplace safety standards;
• Participates on interdisciplinary committees and maintains effective customer relations at all levels of organization;
• Provides direction and performance coaching for front line employees, ensuring employee development, engagement and compliance with human resources related policies and standards;
• Directs, staffs, and trains Food Service department regarding food presentation and quality
• Ensures compliance with various regulatory agencies, eg. Ministry of Health & Long Term Care, Public Health Unit, etc.

Knowledge, Skills, and Abilities:

• Sound understanding of the principles of nutritional assessments, nutritional monitoring, and the provision of meal services in long term care;
• Thorough understanding of legislative requirements and guidelines for long term clinical and nutritional care services for the elderly based upon the Long-Term Care Homes Act, 2007 and Ontario Regulation 79/10;
• Familiar with Compliance and Enforcement under the Long Term Care Homes Act, 2007 – the LTC Quality Inspection Program or Resident Quality Inspection (RQI);
• Good understanding of the MOHLTC initiative on Residents First / Health Quality Ontario Quality Improvement Plan would be considered to be an asset;
• Sound understanding of Continuous Quality Improvement and Strategic Planning;
• Sound knowledge of current ‘Infection Control’ Practices;
• Good understanding of the legislative requirements from the Public Health Unit for food services and the Food Premises section of the Health Protection and Promotion Act;
• Sound knowledge of the legislative requirements from the Occupational Health & Safety Act and safety practices and procedures;
• Computer literacy at a highly proficient level including Microsoft Office Suite, including Outlook, Word, Excel and Powerpoint;
• Knowledge of public relations techniques to promote the Food Services program to the public;
• Good understanding of employer-employee relations;
• Ability to maintain records and complete reports, including web-based reporting;
• Proficiency and understanding of applications in Food Services & Health Care such as knowledge of Point Click Care, Point of Care & Complete Purchasing Menu Management program;
• Developed understanding of information technology for Food Services and charting using RAI – MDS 2.0;
• Extensive knowledge of inventory, purchasing, production and service requirements and the operation of equipment used in commercial food preparation;
• Ability to interpret a nutrient analysis spreadsheet;
• Considerable knowledge of quantity food production and serving techniques, food safety/sanitation requirements and procedures; and
• Understanding and promotion of the Residents’ Bill of Rights (2010), under the Long Term Care Homes Act, 2007.

The incumbent must demonstrate the following skills:

• Effective leadership
• Excellent interpersonal and customer service skills
• Team building skills and a desire to work in a team oriented environment
• Sound analytical and logical problem solving skills
• Mature judgement and decision making
• Effective written communications with sound concepts of grammar and punctuation;
• Effective verbal and listening communication skills
• Attention to detail and a high level of accuracy
• Very effective organizational skills
• Ability to effectively manage conflict;
• Good counselling, public relations and negotiating skills;
• Stress management skills
• Time management skills with the ability to prioritise and deal effectively with competing priorities;
• Creativity and innovation

Qualifications:
Any combination of education and experience providing the required skill and knowledge for successful performance would be deemed qualifying.

College Diploma in Food and Nutrition Management; and

Current member in good standing with the Canadian Society of Nutrition Management (CSNM); and

Minimum of two (2) years' of experience in the field in commercial or industrial food preparation and service, including food service supervisory or management experience in a food services management position in the long term health care sector.

Assets:
An interprovincial Red Seal Chef designation;

Certified Nutrition Manager as designated by the CSNM and Canadian Council of Professional Certification (CCPC) would be considered an asset.

Please forward your cover letter and resume by email to: sbriggs@groveparkhome.on.ca

Only those considered for interviews will be contacted.