Program Support Officer - Knowledge Management
Lusaka, Zambia  

9 Months:    Start Date between May - July 2019

Location:                               Lusaka, Zambia
Start Date:                            May - July 2019 (flexible)
Length of Placement:          9 Months
Language Requirements:   English
English:                                  Reading: Level 5, Writing: Level 5, Speaking: Level 5
Language Scale:                   http://www.cusointernational.org/languageratingscale
Open to Canadian Citizens and Permanent Residents only

Due to funder restrictions, support for accompanying partners/dependents is not available for this placement.

The Volunteer’s Role

This is an exciting opportunity for you to contribute to a regional nutrition program led by CARE Canada!

As the Program Support Officer in knowledge management, you will work to improve the way CARE International in Zambia markets itself to key stakeholders. You will work to build online platforms for CARE Zambia which will help reach a wider audience. This will include providing support to staff on designing a CARE Zambia website that is exciting and engaging as well as increasing CARE Zambia's presence in social media.

Your role is important to help bring awareness and support to the CARE Zambia team through the internet.

Apply to this position and help CARE Zambia gain support and awareness through increasing its presence online.

As a volunteer, you will:
- Work with the knowledge management ream to design and update the CARE in Zambia (CIZ) website and ensure interesting links and videos/stories
   are profiled.

- Train key personnel in web design and ensure they know how to capture and upload new and vibrant content
- Evaluate the online footprint and design strategy and other key managers to manage and enhance so there is increased visibility and connectivity
- Identify and train key personnel in a more effective use of social media to enhance the profile organization
- Identify gaps in understanding branding standards and train staff on how to adhere to CARE's branding standards and procedures

Essential Academic Qualifications:

Bachelor's degree or master's in media and communications

Essential Professional Background:
Web design and social media management

About Our Partner

Founded in 1945, CARE is a leading international humanitarian organization fighting global poverty.

CARE works with the poorest communities in 95 countries to:

  • Improve basic health and education
  • Enhance rural livelihoods and food security
  • Increase access to clean water and sanitation
  • Expand economic opportunity
  • Help vulnerable people adapt to climate change
  • Provide lifesaving assistance during emergencies

CARE places special focus on working alongside women and girls living in poverty because, equipped with the proper resources, women and girls have the power to help whole families and entire communities escape poverty.

Terms and Conditions
Cuso International terms and conditions allow you to lead a modest and healthy lifestyle while being effective in your placement. This support package will cover basic living expenses for one volunteer and is not intended to cover home-based expenses (ex. loans, support payments, etc.) or luxury items such as imported items in placement or international personal travel.
Support Package
- Modest monthly living allowance (varies depending country)
- Accommodation while in placement
- Return airfare and visa/work permit costs
- Cost of required vaccinations, antimalarial medication and health insurance
- Pre-departure training and in-country orientation
- Travel and accommodation for reintegration debriefing weekend
- Access to Employee Assistance Program while in placement and upon return
- Travel and accommodation for the five-day pre-departure training course and for in-country orientation
- Bonus:  Additional return flight home or cash in lieu after 12 months of service for volunteers who extend another 6 months

Residency and Citizenship  
The majority of Cuso International volunteer applicants are residing in Canada at the time of application and during the pre-departure process. Occasionally we received applications from volunteer applicants who are residing outside of Canada at the time of application. In both instances, between your application date and placement start date, we must be able to contact you and you must be able to contact us easily and promptly throughout the process.

We may require your passport and would need to be aware of your current place of residence and any travel plans you may have during this time. You will also require unrestricted access to Canada during this time for assessment and training, as applicable.

Leaving your country of residence can have significant effects on your citizenship status in that country. It is your responsibility to research the consequences of travelling to Canada during the pre-departure process if you are living outside of Canada and of leaving your country of residence for a placement with the immigration authority where you live.

By applying to this placement, you accept full responsibility for any consequences related to your citizenship, residency and immigration status or penalties as a result of travel to an assessment day, training course, international placement or other Cuso International related travel.

You  must  check the implications that apply to you, but examples include:

•    Canadian permanent residents may need to make arrangements with immigration authorities before travelling. These
      arrangements allow them to travel without risk to their status in Canada. Without them, residency status may be withdrawn.

•    Citizens of other countries, including those visiting Canada on a visa, may have travel restrictions.    

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