Careers Careers 01/29/2020 Food and Nutrition Manager - St. Catharines, ON Our client, a Canadian owned, family run business, is seeking an:
Food and Nutrition Manager
St. Catharines, Ontario

St. Catharines, a recreational jewel set on the shore of Lake Ontario, just below the stunning Niagara Escarpment offers many amenities and opportunities to its residents. It is a place known for its friendliness, charm and pride - characteristics that stem from its identity as The Garden City due to its many parks, gardens and trails.


The 160 bed Long Term Care home is a gorgeous, newer, state of the art facility, located in the heart of St. Catharines, within a well established neighbourhood community. This home boasts excellent facilities, superb social, spiritual, recreational and therapeutic programs for seniors, and dedicated nurses and support staff.


As a member of the management team the Food and Nutrition Manager manages all aspects of food service within the Home to meet the nutritional needs of residents with emphasis on the individual needs and wants of the residents, including special ethno-cultural requirements.

This position ensures the effective and efficient preparation and delivery of meals to the residents within legislative requirements. The Food and Nutrition Manager will ensure the residents enjoy a pleasurable dining experience within the scope of dietary practice.


• Ensures adherence to the respective regulations and legislation in the Ontario Long Term Care Homes Act, 2007 and O. Regulation 79/10,
   the Resident's Bill of Rights, and the Home's mission and policies
• Plans and organizes the activities of the dietary department
• Ensures the provision of high quality food service
• Establishes the workflow patterns
• Ensures departmental goals and objectives are developed and achieved
• Establishes policies and procedures in accordance with regulatory requirements
• Develops and standardizes cooking techniques, food portioning, leftover control, food handling techniques and sanitation techniques
• Develops individualized nutritional care plans
• Plans regular and therapeutic cyclical menus for approval by the registered dietitian
• Orders and receives food and kitchen supplies
• Monitors inventory
• Develops a standardized order program
• Monitors menu changes to ensure record keeping follows department procedures
• Ensures all food is purchased from established supplier and in sufficient quality and quantity for the home
• Ensures proper operation of kitchen equipment
• Ensures provision of dietary services to staff and visitors as required
• Participates in multidisciplinary care planning conferences to assess dietary needs of residents and keep informed of changing dietary needs
• Completes initial and quarterly resident nutritional profiles on all residents who are not followed by the dietitian
• Monitors resident food intake and refers nutrition concerns to dietitian
• Visits residents during meal times to monitor resident acceptability of food
• Communicates concerns regularly to the Dietitian and Resident Care team making recommendations to enhance the dining experience
   and/or improve nutritional intake
• Completes documentation as per policy and legislated requirements
• Cooperates with other departments to meet resident needs
• Attends and participates in resident care conferences, team meetings and other committees as requested
• Chairs / participates in all relevant committees of the home as per policy and procedure
• Performs other related functions as required within scope of practice and on the direction of the administrator


• Diploma in Food Service Supervision from a recognized program
• Current membership in the Ontario Society of Nutritional Management
• Current membership in the Canadian Society of Nutritional Management
• 3 years progressive related experience in an institutional setting
• Experience with RAI/MDS version 2.0

• Compensation for the position has been designed to attract star performers

Please apply in confidence to:

Chris Hepburn

Recruitment Consultant
Maxwell Management Group Ltd.
1-855-305-4078 x207

Leaders Helping Leaders.... We Welcome Your Referrals!

If this opportunity is not a fit for your background and experience, please feel free to forward to any interested colleagues.]]>
2019-12-11 00:00:00.0


Nutritional Management Services has an immediate opening for an enthusiastic and professional Food Service Supervisor for a part-time position in our client’s long-term care site located in the Hamilton area.  The ideal candidate is willing to work days and afternoons and must be available for 7 days a week for coverage of A.M. and P.M. shifts.


Applicants should possess the following qualifications:

  • CSNM member in good standing
  • A current police check with vulnerable persons screening
  • 1-2 years prior food service supervisory experience ideally in a long-term care setting or we will consider training a new CSNM member
  • Current Food Handler’s certification
  • Excellent communication, time management and organizational skills
  • Knowledgeable regarding MOHLTC compliance standards
  • Flexibility to report to work with short notice
  • Resident focused with a caring attitude
  • A sense of urgency to respond to varying situations as they arise
  • Ability to safely operate food service equipment
  • Adherence to strict health, safety and sanitation procedures
  • Ability to lift and carry food or supplies inventory of up to 30 lbs.
  • Computer experience with Microsoft Office software


Please reply to this posting with a resume and cover letter indicating your availability and salary expectations to Michael Thompson – email:


Closing Date – February 1, 2020



2020-01-14 00:00:00.0
Food Service Supervisor - Mississauga, ON       YEE HONG CENTRE FOR GERIATRIC CARE


Job Posting

Applications are invited for the following position:

Job:                            Food Services Supervisor                                              Job Ref. No.:  19/MS/006_CSNM
Employee Group:       Non-Union
Status:                       Part Time                                            
Division:                    Mississauga
Department:               Food Services
Reports to:                 Food Services Manager                        


Core Function:

  • Responsible for the supervision of food preparation and services to residents and other consumers in accordance with the organization's resident centered approach, policies and procedures as well as established standards and regulations.



  • Diploma in Food and Nutrition Management; Bachelor's degree in Nutrition, Dietetics or equivalent preferred
  • Membership in Canadian Society of Nutrition Management or Registered Dietitian; and elegibility for membership in Ontario Society of Nutrition Management
  • Current Food Handler Safety Certificate
  • Minimum 1 year experience in quantity food production, supervisory experience in food production preferred
  • Good oral and written communication skills in English
  • Knowledge of Chinese or Filipino language an asset.
  • Relevant satisfactory work performance


Working Condition:

  • Light
  • Exposed to heat, humidity, food waste
  • May be required to work flexible hours and weekends
  • May be required to work at other Yee Hong locations, as required


Closing date:                        February 7, 2020 before 5:00pm


Please submit resume indicating job reference number before closing date to:

Yee Hong Centre For Geriatric Care – Human Resources

Fax: (416) 321-9894




  • Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.
  • Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate
  • For current Yee Hong employees, please indicate your Employee Number on the resume

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.


Date:  January 8, 2020


2020-01-14 00:00:00.0
Manager of Support Services - Richmond, BC Interested?

Please email resume to: or call directly at: 1-778-433-7769


Salary: $60,000 to $65,000 based on experience (bonus eligible: 0 to 20%)

Position:  Manager of Support Services

Location: Richmond, BC (Hamilton Village Care Centre)

Reports to:  Regional Director of Operations

Additional perks: Excellent healthcare benefits, 3 weeks vacation, RRSP matching plan


Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.
We are the leading food service and support services company. We’re committed to delivering an exceptional experience within the Senior Living industry. Choose a job that makes a difference in people’s lives every day—including your own.

Why work with Marquise Hospitality? We are a member of Compass Group Canada, the leading foodservice and support services company. We’re committed to delivering an exceptional experience within the Senior Living industry. Choose a job that makes a difference in people’s lives every day—including your own.


We are seeking a talented and dedicated individual who is as passionate about providing great food and environmental management service as we are.  Being a preferred employer, we retain the finest employees, set the highest standard for personal advancement, and focus our talents on one main goal - customer satisfaction.

To achieve our goals we need people who concentrate on employee and customer satisfaction and are driven by their “can-do” attitude.  This position is responsible to supervise and manage the staff and operations to ensure quality standards are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, and Laundry services. 

Now, if you were to come on board as one of our Manager of Support Services, we’d ask you to do the following for us:

  • Human Resource and Labour Relations management including complete administrative and personnel files, , hiring, training and discipline
  • Managing the day to day operation to ensure all contractual service levels are met.
  • Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner.
  • Maintain appropriate budgetary and cost controls including inventory controls
  • Customer service focus including: develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery; working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families.
  • Conduct regular training in-services and staff meetings as required and with the Support Services Team.
  • Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits.
  • Proven experience and ability to assist in menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks is required.
  • Implementation and control of a Food Safety Plan as well as HACCP, WHIMIS, and all Workplace regulations for a safe work place.


Think you have what it takes to be our Manager of Support Services? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

  • Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
  • Membership in the Canadian Society of Nutrition Management (CSNM)
  • Excellent verbal and written English language communication skills.
  • Proficient with MS Office Applications, Word, Excel and Power Point




Thank you for your interest in a career with Compass Group!

Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly, which includes accommodation.  Health, Safety, Environment and Quality Assurance (HSEQ) is a guiding principle in all decisions we make. Safeguarding the health and safety of our people and customers is essential to the success of our business.

Only those selected for an interview will be contacted. We will consider your resume for additional opportunities.


2020-01-14 00:00:00.0
Part Time Dietary Supervisor - Barrie, ON Part Time Dietary Supervisor

Hours of work: 15 hours per week.


Grove Park Home is a not for profit and charitable organization that is comprised of 143 Long Term Care Beds, a boutique retirement property, and an Adult Day Program.  Serving Barrie and area for 50 years, Grove Park Home continues to enjoy an impressive reputation in our community.  Designated as a Best Practices Spotlight Organization (BPSO), Grove Park Home is proud of the quality care that we provide, and of the staff who provide this care.

Under the direction of the Director of Dietary Services and Information Technology, this position will be responsible for ensuring that the Food & Nutrition Services Department is providing and maintaining high quality dietary services and nutritious meals to our Residents.  This will be provided in a manner that is consistent with GROVE PARK HOME’s Mission, Service Philosophy, department and facility policies and procedures and other applicable regulations and guidelines.  This position will be responsible for providing administration/clerical/clinical support to the Director of Dietary Services and Information Technology

Qualifications and Educational Requirements

  • As per Ministry of Health and Long-Term Care Regulations, Successful completion of the Food Service and Nutrition Management post-secondary program
  • As per Ministry of Health and Long-Term Care Regulations, Membership in the Canadian Society of Nutrition Management (CSNM)
  • In the absence of or under the direction of the Manager of Food & Nutrition Services, the Supervisor will complete RAI/RAPS and update nutritional care plans
  • Working knowledge of the Synergy on Demand Management Program
  • Ability to act in an appropriate professional manner at all times which will include but not be limited to dealing with issues through proper channels, orientation of new staff in a manner that will not permit them to act in an unsafe manner.
  • Knowledge of the Ministry of Health & Long-Term Care; Long Term Care Homes Act
  • Knowledge of the Food Premises section of the Health Protection and Promotion Act
  • Secondary school graduation diploma
  • Must have basic knowledge of cooking and baking principles

Grove Park Home is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Applications are accepted in person or may be submitted by email. No phone calls please. Grove Park Home welcomes all applications, however only suitable candidates will be contacted for interviews.


Interested applicants can apply by sending their resume to]]>
2020-01-22 00:00:00.0
Support Services Manager - White Rock, BC

JOB TITLE:    Support Services Manager


Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

Include but not limited to;
1. Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and
    other operational foundations required in the provision of Food Services, housekeeping and laundry services.
2. Participates in the management of assigned budgets.
3. Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and
    strategic plan.
4. Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
5. Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate
6. Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
7. Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
8. Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
9. Coordinates Support Services orientation for new employees utilizing established programs and checklists
10. Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
11. Evaluates staff work performance & recommends strategies for improvements as necessary.
12. Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and
      meets the facility and resident’s expectations.
13. Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional &
      texture requirements, quantity, portion sizes, and resident satisfaction.
14. Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry
      standards, and related internal and external policies.
15. Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as
16. Works with other facility departments in the planning & delivery of special events / meals and programs as required.
17. Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
18. Understands and participates in quality improvement.
19. Participates in patient/ resident safety at community level.
20. Perform all other duties as required.

1. Graduation from a recognized program in Nutrition and Food Services Management
2. Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician
3. Food Safe Level 1 mandatory; Level 2 an asset
4. A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including
    direct experience managing staff.
5. Experience managing unionized staff an asset.
6. Current Serving It Right Certificate mandatory.

1. High standards for customer service, food safety, physical space & environmental cleanliness.
2. Solid understanding of infection control protocol
3. Professional appearance, and good physical health
4. Demonstrated effective planning, time management and organizational skills
5. Ability to work independently with minimal supervision
6. Ability to operate related kitchen, housekeeping & laundry equipment
7. Excellent written and oral English skills
8. Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.
9. Ability to handle multiple tasks at one time.
10. Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility]]>
2020-01-14 00:00:00.0